Voicemail Drop is a feature that allows you to send pre-recorded voicemail messages to the voicemail box of unanswered outbound calls. With this feature, you can add a personalized introduction, set an introductory countdown, and add as many recordings as needed. This is a great feature for sales and support teams who make multiple outbound calls and want the ease of dropping in a pre-recorded message. This is a premium feature.


This feature will need to be enabled for your account before it can be used. Once it has been enabled for the account, you are ready to set your extensions up!


1. Log into my.fluentcloud.com

2. Select the extension you'd like to enable Voicemail Drop

3. Once selected, go to the Advanced tab and toggle Enable Voicemail Drop to "Yes". 

4. Update your extension


Your extension is now ready to set up Voicemail Drop with ClicktoCall or Record your Voicemail Drop greeting.



Have questions? Give us a call at 303-GO-CLOUD, option 2 for support or send us an email here.