Using our Live Manager app, you are able to Listen, Whisper, Barge on phones. In order to enable this you will need to enable it on the Extension level and enable it under your Roles settings. Once those are set, you are good to go!
Open up your Live Manager application. Select the icon circled below:
This will bring up the options to Listen, Whisper, Barge. If it is gray, you will be unable to do that with that call.
Select the option you would like to use. Once selected, your Click2Call will be initiated and send the call to your attached device. Once you pick up the call, you will be connected!
If you need assistance, please contact FluentStream Support at 303-GO-CLOUD, or 303-462-5683 (opt 2).