There are two ways to forward incoming calls to another party:
  • Static Forwarding: Incoming calls are forwarded in special cases (before ringing, if there is no answer, or if the line is busy).
  • Dynamic Forwarding: You can forward a call to someone else as it is ringing on your phone.
All incoming calls can be forwarded to another party while Do Not Disturb is enabled on your phone.

Static Forwarding

To forward all incoming calls to another party:

1. From the idle screen, press the Forward soft key.

2. If multiple lines are configured on your phone, select the line to forward from the list using  and .
3. Scroll to select the forwarding type you want to change, and then press the Select soft key. The options are:
  • Always—To forward all incoming calls
  • No Answer—To forward unanswered incoming calls
  • Busy—To forward calls that arrive when you are already in a call
4. Depending on your selection:
  • If you selected Always, enter a number to forward all future incoming calls to.
  • If you selected No Answer, enter a number to forward all unanswered incoming calls to and how many rings to wait before forwarding.
  • If you selected Busy, enter a number to forward all future incoming calls to when you are already in another call.
5. Select the Enable soft key to confirm call forwarding.
A moving arrow appears on the line label to confirm call forwarding is enabled.

To disable call forwarding:

1. From the idle screen, press the Forward soft key.
2. If multiple lines are configured on your phone, select the line to forward from the list using  and .
3. Scroll to highlight the forwarding type you want to disable and then press the Select soft key.
4. Press the Disable soft key.
The idle screen returns, the regular icon appears as the line indicator.

Dynamic Forwarding

To forward an incoming call to another party:

1. When the phone rings, press the Forward soft key.
2. Enter a number to forward the incoming call to.
3. Press the Enable soft key.
The incoming call is forwarded to the other party. If call forwarding is disabled, all future calls will not be forwarded and forwarding will remain disabled.