You can transfer a call to another party in one of the three ways: 
  • Blind Transfer: Transfer a call directly to another party without consulting. 
  • Semi-Attended Transfer: Transfer a call when the target phone is ringing. 
  • Attended Transfer: Transfer a call with prior consulting. 


To perform a blind transfer: 

1. Press Tran during a call. 
2. Enter the number you want to transfer the call to.
3. Press Tran again to complete the transfer. Then the call is connected to the number to which you are transferring. 

To perform a semi-attended transfer: 

1. Press Tran during a call. 
2. Enter the number you want to transfer the call to. 
3. Press OK or # to dial out. 
4. Press to complete the transfer when receiving ringback. 

To perform an attended transfer: 

1. Press Tran during a call. 
2. Enter the number you want to transfer the call to. 
3. Press OK or # to dial out. 
4. After the party answers the call, press Tran to complete the transfer.

To Transfer to Voicemail via phone interface:

You can transfer a call to voicemail of any extension by performing a Blind Transfer and adding * before the extension number (ex. *102). Once the transfer has completed, the call will be sent directly to voicemail without the extension ringing.


Transfer Cancel

Before completing a call transfer, press the left arrow button to cancel the transfer and the caller will be placed on hold. Simply press the line key that's “on hold” to retrieve the call.