Functionality

FluentCloud Insights Logging In/Out
1 .Logging in Use the FluentCloud username and password. 2. Logging Out Use the Sign Out button in the upper left corner of the Dashboard.
Sat, Mar 30, 2019 at 12:43 PM
FluentCloud Insights Queue Reports
New ReportsĀ  1. Create New Reports Fill out a name for the report. Once the report is added it can be selected in the drop down box. 2. Add Widg...
Sat, Mar 30, 2019 at 2:06 PM
FluentCloud Insights Edit and Filtering
Calls In Queue Grid / Agents in Queue Grid Filtering The gear icon in the allows you to filter by Queues and or agents. Also allows you to hide unavailab...
Sat, Mar 30, 2019 at 1:55 PM