User Guide

Follow Me Settings - Call Forwarding in My.FluentCloud User Portal
Follow Me Settings - Call Forwarding in My.FluentCloud User Portal   Different Call Forwarding Setups   Permissions: Cloud User & Administrator   ...
Thu, Mar 19, 2020 at 3:57 PM
Call Recording in My FluentCloud - User Portal
Call Recording settings per extension are found on my.fluentcloud.com, under the User Portal.  If you are an administrator on the account, please refer ...
Wed, Dec 28, 2016 at 8:47 AM
Call Screening in My FluentCloud - User Portal
Call Screening in My FluentCloud - User Portal   Call filtering feature that requires calls to verify their name or number before processing the call thr...
Fri, Mar 20, 2020 at 4:35 PM
Using eFax in My FluentCloud
Using eFax in My FluentCloud   Electronic Fax through my.fluentcloud.com   Remember: Documents sent through electronic fax must be in .doc, .docx, or ....
Fri, Mar 20, 2020 at 3:55 PM
Exit out of Voicemail Options in My FluentCloud
Exit Out of Voicemail Applications   Allows for callers to leave the Voicemail Box instead of leaving a voicemail. This is the action that will occur whe...
Tue, Mar 17, 2020 at 4:26 PM
Lost Password
If you lost or are having trouble logging in to the my.fluentcloud.com Portal, you can click on the 'Forgot Password?' link and it will email you ...
Wed, Oct 21, 2020 at 7:13 AM
Attach Voicemail to Email
Voicemail Settings   Settings for customizing how you and others interact with your voicemail.    Used to receive voicemails to an email.   This can ...
Tue, Jan 14, 2020 at 3:41 PM
Voicemail Settings in My FluentCloud
To manage your Voicemail settings in My FluentCloud: Click on the Voicemail tab: 1. Greetings - Manage your Unavailable, Busy, Na...
Fri, Dec 2, 2016 at 2:50 PM
How to Check and Delete Voicemails through the Portal
How to Check and Delete Voicemails through the Portal Voicemail Settings   Settings for customizing how you and others interact with your voicemail. ...
Thu, Jan 16, 2020 at 5:12 PM
Inbound and Outbound SMS - User Portal
Select Portal (if you have admin access) and then SMS The "Messages for - " indicates the SMS number associated with this user.  If yo...
Tue, Feb 14, 2017 at 12:39 PM