Phones Offline

Phone is offline. Incoming calls ring straight to voicemail. Unable to make an outgoing call. This issue occurs when you lose network connectivity to the phone. This can happen following a power outage, network outage, or can happen randomly when a modem/router/firewall blocks the phone's connection to our server.

Power Cycle Network Devices
If you encounter an issue where your phones are offline you may refer to the following procedural guide to regain network connectivity. Symptoms ...
Tue, Oct 15, 2013 at 11:22 AM