Extensions and Routes


Assign an extension to a route so inbound calls reach a specific extension or user.


Permissions: Administrator-only


Extension Routing Configuration


1. Select Your Desired Route to Assign to an Extension

Select your desired route by going to Routes, under the Settings tab.



Select the route you would like to assign to an extension from your list of routes. You can also use the Search bar if you know the name of your desired route.


2. Set Up an Extension Application on Your Route

Select a time condition on your route and click on Add Application. Choose Extension from the list of options. 



Select the extension you would like to assign to your route by clicking the Extension application and choosing from your list of extensions on the account. 



If you need any assistance with this feature, please contact FluentStream support.

Email/ticketing: support@fluentstream.com

Quick-dial, from a FluentStream device: 711

Phone: 303-GO-CLOUD (303-462-5683)