SMS

 

When enabled, Email to SMS gives  you the ability to send/receive text messages to your email.

 

Permissions: Cloud User & Administrator

 

Email to SMS Configuration

 

1. Set up your Extension to use Email to SMS

Once you confirm which number on your account you would like to use for SMS, attach it to your extension by going to your User Settings in the My FluentCloud portal. 

 

 

Enter your phone number into the Primary Phone Number for SMS field, then toggle the SMS to Email option to Yes

 

 

 

2. How to Send an SMS via Email

  • Compose a new email message from your email client (Gmail, Outlook etc.)

  • Send an email to  numbertosendto@sms.fluentcloud.com. For example, if we’re trying to send an SMS to 303-462-5683, you would send an email to 3034625683@sms.fluentcloud.com

  • Use the body of the email to compose your SMS message. Be sure not to include any images or signatures in your message. When your message is complete, hit Send to deliver your SMS.

 

 

Email to SMS Tips and Tricks

If an SMS message is received, simply click reply and it will send an sms reply back to the number that originated the sms message.

 

Ensure that the body of your email when composing a message does not include any images, or signatures, as this can cause the SMS to become unreadable.

 

If you need any assistance with this feature, please contact FluentStream support.

Email/ticketing: support@fluentstream.com

Quick-dial, from a FluentStream device: 711

Phone: 303-GO-CLOUD (303-462-5683)