User Management


User Management allows you to add, remove, and reset passwords for users of My FluentCloud.


You may create two kinds of users - Administrative and Cloud users. Administrative users have permissions to all areas of the portal and the account. Cloud users are just able to modify their own User Portal settings.


Permissions: Administrator-only


User Management Configuration


1. Access the User Management Page

Select User Management from the Setting Menu



2. Create a New User Account

After hitting the Add New icon, complete the following fields to create a new user account, then hit Submit to save your changes.

  • First Name

  • Last Name

  • Email Address

  • Username

  • User Group (Administrative or Cloud User)

  • Primary Extension

  • Password



User Management Tips and Tricks

Usernames, once created, cannot be changed. If an existing user would like to change their username their account would need to be deleted and created once again. 


Only Administrators can create user accounts. Cloud users do not have access to the User Management section of the My FluentCloud portal.


Passwords are not visible on the User Management screen, not even to account Administrators. If a user cannot remember their password, it is recommended that the password is changed altogether.


If you need any assistance with this feature, please contact FluentStream support.


Quick-dial, from a FluentStream device: 711

Phone: 303-GO-CLOUD (303-462-5683)