How to Three-Way Call on WebPhone

 

Allows for 3  or more parties to join a call at once. 

 

Permissions: Cloud User & Administrator

 

Setting up a 3-way call on the FluentCloud WebPhone

 

  1. With the 1st call initiated, select line 2 on the WebPhone

  1. Dial and Connect the 2nd call.

  2. Select the Merge Call Option.

  1. You will see a Merged Calls message appear on the webphone as well as the option to View Calls also populating. 

    1. Selecting View Calls will allow you to see which calls were merged together, bringing all parties together on a 3-way call. 

 

Note: The more parties added to a call the higher chance of degraded audio issues on the call. 

 

If you need any assistance with this feature, please contact FluentStream support.

Email/ticketing: support@fluentstream.com

Quick-dial, from a FluentStream device: 711

Phone: 303-GO-CLOUD (303-462-5683)