Key Press Reports provide you with intelligent insights about your auto attendants. The custom report builder allows you to see the frequency callers select each option on your auto attendant. You can sort by date and by auto attendant in the event you have multiple auto attendants configured.
To generate Key Press Reports:
1. Click Reports in the menu, then click Key Press Reports.
2. Select the Auto-Attendant you want to generate the report for.
3. Select a Start Date and End Date.
4. Click the Build button.
A report will then be generated giving you information as to how many times an option has been selected.