You can configure your phone so that all incoming calls are forwarded to another party (see Using Static Forwarding). You can also forward calls while your phone rings (see Using Dynamic Forwarding). You can forward all incoming calls to another party while Do Not Disturb is enabled on your phone. For more information, contact your system administrator.

Using Static Forwarding

To forward all incoming calls to another party:

1. From the home screen, press the Forward soft key.
2. If multiple lines are configured on your phone, select the line to forward from the list using the arrow keys.
3. Scroll to select the forwarding type you want to change, and then press the Select soft key. The options are:
  • Always—To forward all incoming calls
  • No Answer—To forward unanswered incoming calls
  • Busy—To forward calls that arrive when you are already in a call
4. Depending on your selection:
  • If you selected Always, enter a number to forward all future incoming calls to.

  • If you selected No Answer, enter a number to forward all unanswered incoming calls to and how many rings to wait before forwarding (one ring is approximately six seconds). A value of 2 is recommended.

  • If you selected Busy, enter a number to forward all future incoming calls to when you are already in another call
5. Select the Enable soft key to confirm call forwarding.
A moving arrow displays on the line label to confirm call forwarding is enabled.

To disable call forwarding:

1. From the home screen, press the Forward soft key.
2. If multiple lines are configured on your phone, select the line to forward 
from the list using the arrow keys.
3. Scroll to select the forwarding type you want to change and then press 
the Select soft key.
4. Press the Disable soft key.
When the home screen return, the regular icon displays as the line indicator.

Using Dynamic Forwarding

To forward an incoming call to another party:

1. When the phone rings, press the Forward soft key.
2. Enter a number to forward the incoming call to.
3. Press the Enable soft key.
The incoming call is forwarded to the other party. If call forwarding is disabled, all future calls will not be forwarded and forwarding will remain disabled.