To set up a conference call:

1. Call the first party.

Note: You can either dial the phone number directly or search for the number in the Contact Directory or Call Lists.

2. Press the Confrnc soft key to create a new call.
The active call is placed on hold.

Note: If configured for single key-press conferences, all conference participants hear the dial tone and ringback when the conference host places a call to a newparty.
3. Call the second party.
4. When the second party answers, press the More soft key, and then the Confrnc soft key again to join all parties in the conference.

Note: If configured for single key-press conferences, you do not need to press the Confrnc soft key again.

5. Press Confrnc soft key to add another party to the conference.
The first and second party are put on hold.
6. Call the third party.
7. After the third party answers, press the More soft key, and then the Confrnc soft key again to join all parties in the conference.
A conference similar to this one will now exist.


Managing Conference Calls

You are currently in a conference call. The screen, like the one shown below, is displayed on your phone.


To manage a conference call:

1. Press the Manage soft key.
The Manage Conference page displays.

2. Do one of the following:
  • To add a new party, press the Add soft key.
    Call another party as you would using the Confrnc soft key (outside the conference management feature).
    The other parties are put on hold. After the new party answers, press the More soft key, and then the Confrnc soft key again to join all parties in the conference.
  • To mute a party, select the party, then press the Far Mute soft key.

    The muted party can hear all parties, but no party can hear the muted party.
    If you press  instead of the Far Mute soft key, all other parties can hear each other, but they cannot hear you.
    Press the UnMute soft key to un-mute the party.
  • To place a party on hold, select the party, and then press the Hold soft key.
    The held party cannot hear any parties and no party can hear the held party.
    Press the Resume soft key to return the party to the conference.
    If the held party presses  on their phone, the party will remain on hold within the conference even if you press the Resume soft key.
  • To remove a party from the conference, press the Remove soft key.
    The party is removed from the conference. To return the party to the conference, press the Add soft key (see the first optional step above).
  • To perform other actions, press the More soft key.
    Press the Info soft key to view more information about the selected party.
    Press the Back soft key to exit the conference management feature.

Adding Parties to Conference Calls

You are currently hosting a conference call between a number of parties.

To add a party to a conference call using the Join soft key:

1. From the Manage Conference page, press  or the Hold soft key.
The other parties in the conference call are placed on hold.

Note: If configured for local conference hold, the other parties in the conference call can continue to speak with each other while you place the new call.

2. Press the New Call soft key.
3. Place a call to a new party.
4. After the new party answers, press the Join soft key.
All parties in the conference call can now hear each other.


Joining Conferences

To join two conferences:

Previously you set up two separate calls. Only one conference can be active at a time.

From the either call (the one on hold or the active one), press the Join soft key.
Both calls are joined into a single three-way conference.

Splitting Conference Calls

To split a conference call:

From the Active Conference page, press the More soft key, and then the Split soft key to split the conference.
All calls are split into individual calls and put on hold.

Ending Conference Calls

To end a conference call:

From the Active Conference page, press the End Call soft key or hang up.
The other parties my or may not continue to be connected. The behavior after the conference host hangs up is configurable by your system administrator.