Adding an XMPP Account:


1. With Bria open, click Softphone from the menu at the top
2. Select Account Settings
3. Hit Add -> XMPP Account
4. Enter information -
·  User ID: first initial last name of extension user (ie. jlong)
·  Domain: chat.fluentcloud.com
·  Password: first name 12341 (ie jesse12341)
5. Hit OK to save

Please be sure to do this for all support extensions.

Importing a contact list: (Reference Contact List Format doc)


1. With Bria open, click Contacts
2. Select Import Contacts
3. Leave the csv option selected
4. Upload the attached document and hit next
5. Hit Next 2 times
6. Hit Finish