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Outgoing Call Recording Announcement
1 Comment
Lacy Russell
said
almost 5 years ago
Hey there Erick,
This is a great request. I have added it to our development suggestions.
Erick Armstrong
When the need arises for recording outgoing calls, it would be helpful to have a custom announce be played to the customer before being connected to the agent.
"This call may be recorded for quality assurance...." et cetera.
This can assist in keeping us out of legal issues.