It would be really valuable to have a report that would tell the total number of calls that failover out of the queue (both the count and the percentage). There might be a report that will tell me that already but I can't figure it out if there is.
Jim Hayes
It would be really valuable to have a report that would tell the total number of calls that failover out of the queue (both the count and the percentage). There might be a report that will tell me that already but I can't figure it out if there is.
1 person likes this idea