WebPhone - # Calls in Queue Status : FluentStream Technologies

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WebPhone - # Calls in Queue Status

Jim Hayes

started a topic almost 5 years ago

For the webphone, it would be valuable if users who are logged into a call queue could see the count of the number of calls in that queue and the longest wait (hold) time for the a caller in the queue.

1 Comment

Erick Armstrong

said almost 5 years ago

I like this idea. I think it would be a great addition to the live call queue reporting page.